--- title: New ERS Prestige Claims Service --- [![ERS - The specialist motor insurer](https://insurance.ers.com/hs-fs/hubfs/new_singlelinetag.png?width=406&name=new_singlelinetag.png "ERS - The specialist motor insurer")](https://www.ers.com) # New ERS Prestige Claims Service ### Going the extra mile for your prestige clients. ![coffee stopwatch](https://insurance.ers.com/hs-fs/hubfs/coffee%20stopwatch.png?width=100&name=coffee%20stopwatch.png "coffee stopwatch") Fast, efficient access to a dedicated Prestige claims handler ![coffee wrench](https://insurance.ers.com/hs-fs/hubfs/coffee%20wrench.png?width=100&name=coffee%20wrench.png "coffee wrench") Nationwide repair network with genuine OEM parts, built for Prestige cars ![coffee supercar](https://insurance.ers.com/hs-fs/hubfs/coffee%20supercar.png?width=100&name=coffee%20supercar.png "coffee supercar") Available for ERS Supercar, Sports & Entertainment and Overseas products ![prestige badge](https://insurance.ers.com/hs-fs/hubfs/cat_badges/prestige%20badge.png?width=800&name=prestige%20badge.png "prestige badge") # Prestige Experts at every touchpoint On 2nd April 2019, we launched a dedicated **[Prestige](https://www.ers.com/insurance/prestige)** claims team that’s built for your High Net Worth Clients, enabling us to offer your customers the best claims solution possible. We guarantee direct access to our claims handlers who will provide you with regular updates on the progress of each claim, so you’re in the know every step of the way. The new dedicated team joins our **[Prestige](https://www.ers.com/insurance/prestige)** underwriting team and nationwide specialist repair network, so whenever you speak to us, you’ll always speak to a Prestige expert. You can find our Supercar, Sports & Entertainment & Overseas product information **[here](https://www.ers.com/insurance/prestige)**. # How to make a prestige claim Report the claim using the new Prestige dedicated claims number: 03300 945 326 (option 1) - If you’re unable to call, please e-mail any new claims to**[prestigeclaims@ers.com](mailto:prestigeclaims@ers.com)** - Once you have reported the claim to us, we will respond with confirmation of the claims process, your allocated claims handler, and their contact number. - Please use your allocated claims handler’s details for the duration of the claim. - Once you have been advised of the claim number, please e-mail any correspondence to**[claims@ers.com](mailto:claims@ers.com)** and quote the reference number in the subject field.   ## [![PROMO ROW LAMBO](https://insurance.ers.com/hs-fs/hubfs/PROMO%20ROW%20LAMBO.png?width=560&name=PROMO%20ROW%20LAMBO.png "PROMO ROW LAMBO") Why ERS continues to invest in Prestige Learn about our dedicated claims team and our growing appetite for Prestige risk.](https://www.ers.com/news/2019/a-new-dedicated-claims-team-why-ers-continues-to-invest-in-prestige) ## [![PROMO ROW ANNIE](https://insurance.ers.com/hs-fs/hubfs/PROMO%20ROW%20ANNIE.png?width=560&name=PROMO%20ROW%20ANNIE.png "PROMO ROW ANNIE") ERS announces dedicated claims team for Prestige vehicles Bucking industry trends and investing even more in specialisation.](https://www.ers.com/news/2019/ers-announces-a-dedicated-claims-team-for-prestige-vehicles-bucking-industry-trends-and-investing-even-more-in-specialisation) ## [![PROMO ROW PRESTIGE](https://insurance.ers.com/hs-fs/hubfs/PROMO%20ROW%20PRESTIGE.png?width=560&name=PROMO%20ROW%20PRESTIGE.png "PROMO ROW PRESTIGE") Meet the Prestige Team Our latest Prestige team structure and contacts.](https://www.ers.com/assets/img/documents/prestige-team.pdf) © 2026 ERS Insurance - [Privacy Policy](https://www.ers.com/policy-pages/privacy-policy) - [Terms & Conditions](http://www.ers.com/policy-pages/terms-and-conditions) - [Cookie Policy](http://www.ers.com/policy-pages/cookie-policy) - [Modern Slavery Act](http://www.ers.com/policy-pages/modern-slavery-act)