ERS - The specialist motor insurer

New ERS Prestige Claims Service

Going the extra mile for your prestige clients.

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Fast, efficient access to a dedicated Prestige claims handler
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Nationwide repair network with genuine OEM parts, built for Prestige cars
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Available for ERS Supercar, Sports & Entertainment and Overseas products
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Prestige Experts at every touchpoint

On 2nd April 2019, we launched a dedicated Prestige claims team that’s built for your High Net Worth Clients, enabling us to offer your customers the best claims solution possible.

We guarantee direct access to our claims handlers who will provide you with regular updates on the progress of each claim, so you’re in the know every step of the way.

The new dedicated team joins our Prestige underwriting team and nationwide specialist repair network, so whenever you speak to us, you’ll always speak to a Prestige expert.

We will be hosting a series of Lunch & Learn: Product Training sessions to brief you and your teams on our prestige offering and how it can benefit your customers. Please register your interest here.

You can find our Supercar, Sports & Entertainment & Overseas product information here.

How to make a prestige claim

Report the claim using the new Prestige dedicated claims number: 03300 945 326 (option 1)

  • If you’re unable to call, please e-mail any new claims to prestigeclaims@ers.com
  • Once you have reported the claim to us, we will respond with confirmation of the claims process, your allocated claims handler, and their contact number.
  • Please use your allocated claims handler’s details for the duration of the claim.
  • Once you have been advised of the claim number, please e-mail any correspondence to claims@ers.com and quote the reference number in the subject field.